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Alerts
Alerts Descriptions: Import Not Completed Alert An "Import Not Completed Alert" is a notification indicating that an attempt to import data into CXDP was unsuccessful. This alert is typically triggered when there are issues that prevent the data from ...
Contacts
How can I check if a device/contact did not receive the sent message? To check if a device/contact did not receive a sent message, you can use Channel Reports and Campaign Reports, Delivery Status Codes, Bounce Analysis, Unsubscribe Lists, ...
Remote Segment
Can I connect my MS Sql database with my tables in D-engage? Yes ✔️ , you may connect your MS Sql database with the tables in Dengage via remote source connectivity. This will enable you to send as much data from your my Sql database to dengage ...
Segment
How to create segments for event tables (like shopping_cart event, order event ...)? To create segments for the event table: Navigate to Audience -> Segments -> New. Select segment type (Interactive, SQL). For Interactive Segment: Enter the segment ...
Transactional
Is it possible to receive transactional sending reports based on campaigns? Transactional mail and push sending reports can be obtained via API. You can utilize the following API documentation for accessing reports related to email, push, and SMS: ...

Popular Articles
Multi-Channel Messaging Platform
dEngage Multi-Channel Messaging Platform (MMP) is one of the most powerful features of dEngage CDMP which is a built-in, integrated module but can also be deployed standalone. It offers central management for your digital engagement level with your ...
SurveyMonkey - D·engage Integration
With the SurveyMonkey integration, you can now import survey responses directly into your D·engage account, enabling you to enrich your Master_Contact table and build segments based on audience responses to create a more personalized experience. ...
MMP Enterprise
dEngage MMP Enterprise extends the MMP Core version with the powerful Enterprise Template Manager (ETM). The main feature of dEngage MMP Enterprise is to allow you to store all your templates (email, sms, mobile push) in its central repository and ...
Installation and Configuration
Installation of MMP Enterprise is managed by MMP Technical Support team in our company upon hardware configuration is made ready by your system administrators.
Configuration
Configuring MMP Enterprise Configuring MMP Enterprise introduces several variables like From Address, Reply Addresses, LDAP Integration(optional), RabbitMQ Configuration, Send Pools, Users, Accounts, and lots of permissions. In the initial phase of ...

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