Recent Articles
Gmail Annotation Setup
Gmail Annotations Tab helps you increase the visibility of your promotional emails by displaying rich visual elements such as product images, deal badges, and offer cards, directly in the Gmail inbox. These annotations appear in the Promotions tab, ...
Scratch to Win
Scratch to Win is a gamified campaign template that allows users to reveal hidden content by scratching a surface on the screen. When users complete the scratch action, the hidden reward underneath becomes visible. This template can be used in both ...
Gamification - Spin to Win
Spin to Win is a gamification-focused campaign template designed to increase user engagement by turning promotions into an interactive game experience. Instead of passively showing a message, users actively participate by spinning a wheel to win a ...
Alerts
Alerts Descriptions: Import Not Completed Alert An "Import Not Completed Alert" is a notification indicating that an attempt to import data into CXDP was unsuccessful. This alert is typically triggered when there are issues that prevent the data from ...
Contacts
How can I check if a device/contact did not receive the sent message? To check if a device/contact did not receive a sent message, you can use Channel Reports and Campaign Reports, Delivery Status Codes, Bounce Analysis, Unsubscribe Lists, ...