Singapore DC - DNS Records
To define a customized sender address to your D·engage account some DNS records are required. These records are using to verify your sender address.
We recommend to use a character (e.yourdomain.com, l.yourdomain.com, etc…) for subdomain instead of words like (newsletter.yourdomain.com, sender.yourdomain.net, etc…) when creating subdomain.
| Domain | Type | Value | |
| 1 | subdomain.yourdomain.com | MX | "preference = 1, mail exchanger = cdmp-sa-mx.dengage.net" |
| 2 | subdomain.yourdomain.com | TXT | "v=spf1 include:_spf.engines.dengage.net -all" |
| 3 | dengage._domainkey.subdomain.yourdomain.com | TXT | "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAzCOEIvTKdEYmB+uQLAYODoanDQBeO17wVUKRjpS12cGtrXy9+Ju5BwbHO6t0vlNBT6efROCvsK/uJo2QsNsGe4mmc8LmUmusAO+i7h1dOODsdll0HX4PgGcnUskjmdC7Ff2FJDKq/sP7cEbkSZX1N1rK1v0u0vUqWNnl9hG/GPOQrACFnnbyZGID8SsbB1+Z1wxvx8purzd3vkHTDQRbZFIgEVTYLcxeCEx5NssmyRyJZ+JGRMS8bvtE4H0o/0iMDL/hWX9GInWYUs/gXsbijJ5jwbW/BymhQxvipMv22+tDWT7x0X3DlPPzw6EhsGePETZM/++t6bidII+K09zwWQIDAQAB" |
4 | _dmarc.subdomain.yourdomain.com | TXT | "v=DMARC1; p=none; rua=mailto:customer-name@dmarc-reports.dengage.com; rf=afrf; pct=100;" |
| 5 | ct.yourdomain.com | CNAME | sa-pub.dengage.com |
6 | subdomain.yourdomain.com | TXT | Google Postmaster & Yahoo records will be shared by Dengage support team |
For record #3: dengage is our predefined selector for DKIM. It’s mustn’t be changed
For record #3: Some DNS management panels do not allow more than 255 characters for the value. In this case, you can divide the DKIM record value by the 255th character into 2 parts.
For record #4: In the place of customer-name should be your company name.
For record #4: In DMARC, if you use only this domain in Dengage, can put "p=reject" in the place of "p=none".
For record #5: Link domain should be different from the sender domain.
To avoid any SSL issues with custom link domains, the link domain should have an SSL certification. Please contact our support team to discuss the SSL setup for your account. Alternatively, our default link domain can be used.
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