Multi-brand Unsubscribe

Multi-brand Unsubscribe

The multi-brand feature is available for SMS and Email. With this new feature, you can add brand definition and choose “From Names” or “Sender Names” for Email or SMS receptively. Then you have to create an Unsubscribe link for a specific brand. Users can unsubscribe from one brand and not from another.


First, you have to define “Brand Definition”.

  • Navigate to “Brand definition” under “Settings” 

Add Brand Definition:

  • Click on the “Add” button to add a new brand. A popup window will appear as shown below 

  • Give name and choose a channel as either “Email” or “SMS”

  • In case of email, choose “From Names”, “Permission Columns” for your brand and hit the Save button




  • Fo SMS, choose “Sender Names” and “Permission Columns” for your brand 

  • Hit the Save button and your record will be added to the list


Update Brand Definition:

  • Once you have added a brand definition, you can update it at any time. Just open a brand definition, make changes and hit the “Update” button 


  • You’ll see a success message on updating the record as shown below 



Delete a Brand Definition:

  • Same as an update, you can delete a brand definition by clicking on the delete button at the bottom left corner. you'll see a confirmation pop-up. 


  • Click “Ok” to continue and “Cancel” to go back

                                        

Creating Email Content::

  • Create  a new email content




  • Enter values for  “From Name”, ”Reply-To”, “Subject” and  “Pre-header”



  • Choose any design and hit  “Continue” 




  • You’ll see an editor as shown below


  • Add unsubscribe links from the “Insert” option (Customization tags).


  • An added unsubscribe link will be displayed in the editor. You can also send a test email from the “test email” button



  • Save the email template

  • Now choose the “email” template that contains “brand unsubscribe link”  and create a campaign.


Creating SMS Content:

  • Create new SMS content by clicking the “Add” button



  • Enter  “sender name” 






  • Add unsubscribe links in the message field.


  • You can also click the” test” option to send test “SMS” 

              

  • Hit the “Save” button to save SMS content and you’ll see a success message



Create Campaign (SMS content)

  • Choose “SMS” content that contains “brand unsubscribe link”  and create a  campaign                                                   

  • Enter “Campaign name” and chose the “send” option

  • Select “Reachable Audience” and calculate the result 


  • Hit the “continue” button. 

  • You can send text SMS from “send test SMS”


  • By clicking the “Continue” button, you'll be redirected to the “settings” page. You can update settings according to your choice. 


  • Click on the “Continue” button. Next will be the “summary” page 

  • You can make any changes here, “save” the campaign or “publish” it





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