Messaging

Messaging

The Messaging section allows you to create and manage message templates for direct communication through channels like WhatsApp. These messages are typically used in real-time or triggered scenarios—such as sending delivery updates, responding to user actions, or engaging customers.

In this section, you can prepare message templates that follow the rules of each supported channel, starting with WhatsApp. You can then use these templates in flows, audience actions.

Make sure your channel integration is complete before creating or using templates.

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