Email Setup
You can easily create and send segmented, highly personalized email campaigns. Before you can use dEngage email capabilities you will need to follow a few steps to setup your DNS records.
Please check our Email Setup page for all the requirements.
SMS Setup
We are already integrated with several SMS vendors, but if yours is not on this list or you do not have vendor yet, please contact your Account Manager. We are able to get integrated with any SMS vendor through API calls.
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Single-Channel vs. Cross-Channel Customer Engagement
Cross-Channel Cross-channel marketing is about building meaningful experiences and using fine-grain personalization to deliver the right message, at the right time, across the right channel, and to the right individual. It’s also important to stress ...
Multi-Channel Messaging Platform
dEngage Multi-Channel Messaging Platform (MMP) is one of the most powerful features of dEngage CDMP which is a built-in, integrated module but can also be deployed standalone. It offers central management for your digital engagement level with your ...
Time Optimization and Channel Optimization
Time Optimization: Time optimization refers analyzing past sends data, it calculates which time of the day the person is most likely to be reached. Accordingly, you can select times of the day. For example when you choose morning or midday and set ...
Data & Analytics Section (Channel Reports)
Analytics Section Dengage Analytics page on the dashboard provides metrics to track the performance of your channels, giving you an high-level understanding of your account. Below are the definitions of the key data tracked. Channel Overview Channel ...
Can I see all my sends' performance within a given time period?
Yes, to see all sends' performance, follow these steps: Go to Analytics and click on Channel Report. Select a channel and change the time period to access the reports.